System Center Operation Manager with Lync
System Center 2012 Operation Manager is the preferred choice fro Lync Monitoring. Please don't confuse yourself with Lync Monitoring Server, which actually monitors the call and conferences, as well as the QoE data . 1. With Lync 2013 you still need the NEW UCMA 4.0 (for Lync 2010 UCMA 3.0 was sufficient) and make sure you have the latest Windows Updates installed. And the Lync and SCOM Server need to be in the same AD Domain or a trusted domain. 2. In SCOM 2012 you need a dedicated Notification Action Account (NAA). if you don't have already configured on, make sure its and AD enabled normal user account. 3. After the NAA is replicated through AD, you have to enable this user for Lync. Follow your normal procedure as you do for normal Lync users too. you can do so from the Control Panel or from PowerShell (Enable-Cs-User command) Next it's part working on SCOM site: Still you need a SCOM Console and a user who is Operation Manager Administrator. 4. After you logged...